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Wall Board
Telephone Wall Board KPI
Gold Service
 
Wall Boarding is an optional extra that gives you up to the minute statistic reports that can be seen by your whole team.
Price: £25.00 Exc VAT


Charge per month payable in advance by direct debit, monthly contract.

Description Features Downloads
 

Wall Boarding is an optional extra that gives you up to the minute statistic reports that can be seen by your whole team.

The reports can be displayed on a wall-mounted screen, allowing the call group members to respond and monitor real time performance issues.

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Calls Overviewthe number of incoming calls, answered calls, outgoing calls, lost calls and average duration both as a group total and by team member.
Inbound Callsthe number of incoming calls, answered calls, lost calls, queued calls and ring duration both as a group and by team member.
Outbound callsthe number of outbound calls, average duration and maximum duration both as a group and by team member.
Queued Callsthe average queue time, maximum queue time, queue limit breaches, timeouts and the number queuing now both as a group total and by team member.

To get an accurate idea of how much we can save you we will need to start a conversation so please either call us on 01288 255155 or enter your details into our contact form and we will get right back to you.
Data Sheets