The simple answer is – cost and functionality.
Subject to having decent broadband and choosing your supplier wisely there is no real reason that a company of any size wouldn’t benefit from all of the advantages that hosted VoIP can offer. Note though that that is “hosted” VoIP and not on-premise.
Hosted VoIP costs about £10 per month per user and with no minimum contract, “Remember what I said about choosing your supplier carefully?” you just pay for the lines you need when you need them. If your business is seasonal or growing this can be a huge advantage.
It’s nice to be able to save money on your phone bills, and lots of companies save more than 50%, but functionality is where hosted VoIP really wins. Every user get corporate switchboard capabilities as standard, “Remember, you need to choose your supplier carefully!” so that you aren’t faced with a pile of “extras”! So if you think, “Can I?” then you probably can.
- Hunt Groups
- Call Groups
- Multiple offices work as if they are in one building
- Voicemail to email
- Divert to mobile
- Time based routing
- Present alternative number eg: 0800
- Audio Conferencing
- “Click to Call” from your desktop
- Integrate with your CRM – get a record to open when the phone rings.
- Call Park
- Call Queuing
- Call recording
- …and much more
If you are thinking about a new phone system, fed up with your current bills or even just still, “Dial 9 for an outside line!” please get in touch with us and see if our service would suit you – I think you’d be pleasantly surprised.
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