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The benefits of hosted VoIP for your business

All of the features of a corporate switchboard are included as standard with Upstream for every company, large or small. We don't think you should have to pay extra for what we consider to be essential features, so our standard subscription includes:
  • Virtual receptionist - Dial 1 for Sales, 2 for Service on your main company number
  • Call queuing on your main company number
  • Call park, call pick-up and three-way calls
  • Call groups and “follow me” hunt groups
  • Time based routing - control how your phones behave depending on time of day or year.
  • Soft clients, use your PC or mobile as an extension
  • Call transfers including to mobiles
  • Call ID and anonymous caller blocking
  • Automatic call back and “Do Not Disturb”
  • Music on Hold
  • Voice mail and DDI for each number
  • Call and voicemail notification and forwarding by email and SMS
  • ... and more. If you think, "Can I...?" Then you probably can!
And new features which are also Standard include:
  • Performance reports and statistics
  • Shared voicemail boxes
  • Event calendar
Occasionally our customers need just a couple more features and these are available for a small extra monthly charge:
  • Call recording and storage
  • Wallboard - see how your team is performing on your KPIs
  • Conference calling for more than 3 participants

At Upstream Support, we’re here to help you every step of the way
0VoIP IntroductionHosted VoIP Phone services
VoIP Phones - VoIP for business
VoIP for your business - VoIP Cost
VoIP for business - CRM Integration
Business support for VoIP
Suitable Businesses for VoIP
VoIP for Businesses - key features
VoIP for business - Conference calling
VoIP trial
Hosted VoIP - FAQ
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